Support coordination is a critical role designed to help you implement and manage your National Disability Insurance Scheme (NDIS) plan. But how much does support coordination cost, and what should you expect?
In this comprehensive guide, we’ll explore everything you need to know about the cost of support coordination in Australia, and how it fits within your NDIS plan.
What is Support Coordination?
Support coordination is a service provided by a trained professional who helps NDIS participants connect with the right disability and support services. A support coordinator works with you to understand your NDIS plan, find the right service providers, and ensure you are receiving the assistance you need. The goal is to build your capacity to manage your own supports over time.
For example, if you need help navigating the complex array of services or managing your NDIS funding, your support coordinator is there to guide you. They help ensure your NDIS plan runs smoothly by overseeing service agreements, organizing service providers, and supporting you during plan reviews.
Understanding the Cost of Support Coordination in the NDIS
The cost of support coordination can vary depending on a few key factors, including the type of support you need and the complexity of your NDIS plan. However, all costs are regulated by the NDIS pricing arrangements, which ensure participants receive fair and consistent rates for services. Let’s break down the main cost factors associated with support coordination.
NDIS Pricing Arrangements
The NDIS pricing arrangements are designed to ensure that the cost of support services, including support coordination, remains fair across Australia. The price limits set by the NDIS ensure that providers cannot overcharge participants. The pricing schedule is updated annually, and costs for support coordination are clearly outlined in the NDIS Price Guide. As of 2024, the standard hourly rate for support coordination ranges from $100 to $190, depending on the provider and the complexity of your needs.
Levels of Support Coordination
The NDIS recogniSes that participants have different levels of need when it comes to support coordination. As such, there are three levels of support coordination, each with its own cost structure:
Support Connection: This basic level of support helps participants connect with providers and understand their NDIS plan. It is generally less expensive, with rates around $100 per hour.
Support Coordination: At this level, the support coordinator helps you build the skills to manage your NDIS plan independently. The cost for this service is around $150 per hour, depending on the provider.
Specialist Support Coordination: This higher level of support is designed for participants with more complex needs, such as those requiring mental health or behavioral support. Specialist support coordinators often charge up to $190 per hour, reflecting the additional expertise required.
What Do These Costs Cover?
The cost of support coordination covers a wide range of services. A support coordinator typically helps with:
Connecting with Service Providers: Your support coordinator will help you find the right providers for your needs, including therapists, disability services, and community programs.
Service Agreement Management: They help manage service agreements, ensuring they align with your NDIS plan and funding.
Plan Reviews: As your NDIS plan evolves, your support coordinator will assist in preparing for plan reviews to make sure your goals are still being met.
Crisis Support: For participants with complex needs, a specialist support coordinator can offer crisis management and intervention when necessary.
How Does NDIS Funding Cover Support Coordination?
One of the biggest concerns for NDIS participants is how support coordination is funded. Fortunately, if you have support coordination included in your NDIS plan, the costs are covered by the funding allocated under Capacity Building supports.
Capacity Building Support
Under the NDIS, capacity building support funding is allocated to help participants develop the skills they need to manage their own supports. This includes support coordination. If support coordination is included in your NDIS plan, the funds will cover the costs outlined in the NDIS Price Guide. However, not all participants automatically receive funding for support coordination, so it’s important to discuss this with your Local Area Coordinator (LAC) or planner during your NDIS planning meeting.
Choosing the Right Support Coordinator
While the cost of support coordination is covered by the NDIS, it’s important to choose a support coordinator who is experienced, qualified, and able to meet your specific needs. Look for coordinators who have experience working with individuals who have similar challenges or complex needs as you.
You can also compare providers by their hourly rates, availability, and services offered to ensure you are getting the best value for your NDIS funding.
FAQs About Support Coordination in the NDIS
How do I know if I need support coordination? Support coordination is essential for participants who need help managing their NDIS plan, finding providers, or dealing with complex needs. If you feel overwhelmed by the NDIS process, support coordination can be highly beneficial.
Is support coordination automatically included in every NDIS plan? No, support coordination is not automatically included. It must be requested during your NDIS planning meeting and is funded under Capacity Building supports. Speak with your LAC or NDIS planner to discuss your needs.
What’s the difference between a support coordinator and a Local Area Coordinator (LAC)? A support coordinator works directly with participants to implement and manage their NDIS plans, while an LAC assists in plan creation and review. Support coordinators typically work more closely with participants on a day-to-day basis, especially those with complex needs.
Can I change my support coordinator if I’m not happy with their services? Yes, you can change your support coordinator at any time. It’s important to have a coordinator who understands your needs and helps you achieve your goals. If you feel your current coordinator is not meeting your expectations, discuss your options with your NDIS planner.
What qualifications should a support coordinator have? Look for support coordinators with experience in disability services and qualifications relevant to the NDIS. Many support coordinators also have backgrounds in social work, community services, or mental health. Specialist support coordinators should have expertise in managing complex needs or crisis.
