Every company has its own fair share of onboarding challenges. Yet, all companies share one common fear: new hires running for the door in their first month of employment.
As we all know and like to say, “It takes a village” to create a seamless and memorable onboarding experience. Often, it’s the recruiting team and direct manager who deal with the grunt work of the onboarding process. And let’s be real here, it’s no walk in the park to create a bulletproof onboarding journey for newcomers – especially without an awesome onboarding software.
Recent studies have revealed that only 12% of employees think their company has a great onboarding process. Well, it’s time to change the numbers!
Key Features of Onboarding Software
Onboarding software is a powerful tool that can address common onboarding challenges and enhance the overall experience for new hires. Here are some key features of onboarding software:
- Pre-boarding and Task Management: Enables pre-boarding checklists and task completion before a new hire’s first day, streamlining administrative tasks such as document submissions.
- Clear Expectations: Communicates company policies, the work environment, and expectations, reducing ambiguity and misconceptions.
- Task Automation and Deadline Management: Automates task assignments with set deadlines and reminders for new hires and teams, ensuring smooth progress.
- Customization: Tailors onboarding to job roles, departments, and seniority levels, providing relevant information for better engagement.
- Multilingual Support: Accommodates diverse backgrounds by offering materials in the employee’s preferred language, fostering comfort and inclusivity.
Optimizing Onboarding Strategies for New Hires
See how leveraging an end-to-end onboarding software can help you onboard new hires before day one – and leave a lasting first impression.
Don’t wait to onboard them until their first day
The first day of work can be a nerve-wracking experience for some. So if you’re waiting to kickstart the onboarding process on day one – our humble advice is to not! The pre-boarding period is just as critical and shouldn’t be taken lightly. Once you recruit a new employee, the last thing you want to do is go cold turkey on them and bombard them with a large amount of onboarding material at once. Instead of waiting for the first day, opt to pre-board new hires in advance.
With onboarding software, you can get ahead of the pre-boarding game and keep new hires in the loop – all before they even start. For starters, you can create a to-do list for new hires to complete prior to their joining date. You can ask them to send over important documents, fill out their bank information, submit a task, or complete any pending forms. This essentially helps you clear out any confusion before your new hires officially start.
Plus, you can even assign your employees onboarding tasks and delegate their responsibilities. For example, through the onboarding software, you can have your IT team create new email accounts for the new hires and delegate a dedicated buddy to support the new hires with any inquiries or questions they may have.
Clarify expectations from the very beginning
Let’s not confuse the terms ‘onboarding’ and ‘orientation.’ Onboarding is a thorough and recurring process that prepares employees for their roles and responsibilities, ensuring they have everything they need to excel. Orientation, on the other hand, is just an initial welcome for new hires.
Therefore, you need to help new hires put their best foot forward and clarify expectations before day one. Help new hires learn more about your company, just as much as you’re getting to know them. You can use onboarding software to send new hires a warm welcome, a general overview of the company, a glimpse into the work environment, and an outline of your regulations.
The whole point of clarifying expectations is to avoid any ambiguities or misconceptions from the very start. You can use the onboarding software to outline the training process, create a detailed plan of what’s expected of them during the probation period, and answer any frequently asked questions.
Once you set clear expectations for new hires, you set them up for success from day one, simply because they’ll know what’s on their plate, and they won’t feel misled by the job offer.
Get them ready to kick-start their tasks
The first days can already be a handful for new hires. From getting acclimated to a new environment and completing paperwork to watching training videos – the first days are always full of busy work. And let’s be real here – new hires don’t want to spend their entire first days signing paperwork, filling out forms, watching videos, or reading hefty documents. They want to meet their new teammates and get a head start on their tasks.
Luckily, onboarding software can help them do just that.
With onboarding software, you can clear out all these mundane pre-boarding tasks so new hires can spend their first days getting to know their teammates, not completing paperwork. You can streamline the entire onboarding process, create custom onboarding checklists, and send new hires onboarding tasks so they can hit the ground running.
Not only that, but you can also easily set deadlines and automated reminders that keep both new hires and your team in the loop.
Create a personalized onboarding experience
Personalizing the onboarding process isn’t just about adding the new hire’s first name in the emails. It’s about customizing the entire onboarding journey based on their role and needs. For example, onboarding software enables you to customize the onboarding process for various new hires from different job types, departments, and locations with just a few clicks. You can onboard a mass number of new hires all at once – without even breaking a sweat!
With onboarding software, all your workflows are customizable. You can personalize them completely for each group based on the job role, department, seniority, or location. For instance, you can assign managerial roles a senior-level task, whereas junior roles can be tasked with attending a training session.
What’s more, many onboarding software supports multiple languages! This means you can make new hires feel at home by offering a localized onboarding experience in their mother tongue.
In summary, the right onboarding software simplifies the transition for new hires, ensuring a smooth start at your company. Beyond task allocation and clarifying expectations, it allows for a personalized welcome that can start before the first day, setting a positive tone and fostering early engagement.
Such a strategic onboarding approach not only saves time but also contributes to a supportive work environment that new employees are eager to share with others. Investing in a robust onboarding platform is an investment in your company’s reputation and employee satisfaction, establishing a solid foundation for a lasting employer-employee relationship from day one.